Faq's

Juttis:

How do I know my size?

To find out foot length, place ruler flat on the measurement between your heel and the tip of your longest toe in cms. Then follow the size chart(hyperlink of size chart) under the section length of foot and order your size.Choose a snug fit – natural leather expands by about half an inch to the take theshape of your foot after a week or two of wear.

How do I look after my Holii juttis?

Dry Clean ONLY! Store your juttis in the dust bag provided to you with your box or in amuslin cloth. Our juttis are extremely soft, but if your feet are feeling extra sensitive, linethe inside of your juttis with mustard oil for a day and leave. Keep them dry and awayfrom moisture. If at all exposed to moisture, please dry them out for a few hours beforeputting them back in.

Shipping and Delivery Timelines:

1. The order shall reach you in 5-7 working days.

2. It may take longer on national holidays.

Tracking shipments:

You can track orders using our website to find the current status of your order or using the AWBnumber provided by our courier partner.

Shipment status will be updated in during the following events:

1. Order approved: order has been successfully placed

2. In process: the product(s) from the order no (xxxxxxxx) are ready to be shipped.

3. Shipped: the product(s) from the order no (xxxxxxxx) are handed over to the LSP partner

4. Delivered: the product(s) from the order no (xxxxxxxx) are successfully delivered.

Handbags:

1. How do I take care of my Holii bag?

Storage

Store your Holii accessory in the dust bag provided to you with your accessory. Keep your Holiiaccessory dry and away from moisture. If at all exposed to moisture, please wipe with dry clothand please dry it out for a few hours before putting the accessory back in.

Never store or transport it in a plastic grocery bag. Either use the dust bag the item came with,or some type of BREATHABLE fabric like pillowcases.

Maintenance

If your Holii leather accessory is getting too DRY or cracking up, gently rub a leather conditionerinto the leather once every quarter.

Cleaning

If your Holii leather accessory gets DIRTY, only use a damp cloth and give it a wipe down. Steerclear from adding soap or chemical to the water. If your Holii leather accessory gets WET, dry itnaturally and slowly in room temperature. Always avoid speed drying with a heater or hair dryer.

2. Do you provide repair services?

Holii offers an excellent aftercare service and will assist with all repairs where possible againstany kind of manufacturing defects.

Shipping and Delivery Timelines:

1. The order shall reach you in 5-7 working days.

2. It may take longer on national holidays.

Tracking shipments:

You can track orders using our website to find the current status of your order or using the AWBnumber provided by our courier partner.

Shipment status will be updated in during the following events:

1. Order approved: order has been successfully placed

2. In process: the product(s) from the order no (xxxxxxxx) are ready to be shipped.

3. Shipped: the product(s) from the order no (xxxxxxxx) are handed over to the LSP partner

4. Delivered: the product(s) from the order no (xxxxxxxx) are successfully delivered.

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